Key features

1. Manage support incidents

2. Document incidents for future reference

3. Register and manage support contracts

4. Register customers

5. Send automatic emails for new cases, updated and closed cases

6. Generate support statistics from cases and from support team

December 1^st 2005

At this time we are at the planning phase, you will see here all the evolution of this project. If you are interested in this project and want to suggest more features please go to feature request page and send it. We evaluate this new feature and if we can incorporate it in the first version you will see it in this web page.

If you have any other comment you can add it in the open discussion page.

Thanks

LL